How can I ensure my managers have the ‘big’ conversations with their team members.

Here is another podcast that examines the questions that regularly arise in our work. This time, Richard and Ricky consider why managers might avoid some of the more big (difficult) conversations that are needed between manager and team members.

Often, senior managers assume that these conversations are happening, only to find out as issues escalate that a culture of over-politeness or hoping things will sort themselves out if we ignore them for long enough has sowed ambiguity and misunderstanding.

Why do these conversations feel so difficult for managers, and what can we do to ensure that they happen early, ensuring small problems never get to become critical issues?

Richard and Ricky mention a great book on structuring these challenging conversations:

Grenny J., Patterson K., McMillan R., Switzler A. and Gregory E. (2021) Crucial Conversations (Third Edition): Tools for Talking When Stakes Are High. McGraw Hill

Success Mindset Formula Explained

It’s all about Attitude!

Did you know that if A-Z = 1-26, and the words “Knowledge,” “Hard Work,” and “Attitude” add up to surprising numbers?

This simple yet powerful numerical formula reveals a deep truth about success and mindset.

Here’s the Breakdown:

Knowledge = 96 → Knowledge is important, but is it enough?

Hard Work = 98 → Hard work gets you close, but does it guarantee success?

Attitude = 100 → Could the right mindset be the ultimate key to success?

This video breaks down the math behind success and explains why attitude matters more than anything else. Whether you’re working towards personal growth, career success, or leadership excellence, this formula will change how you think about achieving your goals.