In this podcast, Paul and Richard tackle one of the questions we have been asked a lot since the pandemic ended – How do you build trust between team members and teams that don’t spend that much time in the office.
Building trust between individuals and groups is far more complex than many of us realise because we do it so easily when we are together. We build trusting relationships through the micro-moments we spend together: before meetings, over lunch, getting coffee and in quick informal interactions. We also build trust through working together. It is the combination of both these types of trust that forms the relationships that we need to work together.
As leaders, we must change how our teams interact to ensure that the trust we need to achieve our goals is actively built so our teams can leverage trust when things get tough.