Why do we keep getting communication so wrong?

Did you know that only about a third of companies believe they communicate effectively?

Forbes (March 2023)

In this episode, Rob and Ricky dive into the complex realm of communication, a skill so integral yet so frequently misinterpreted.

They explore why most companies fail to communicate effectively and share some of the stumbling blocks hindering effective communication.  Consider this, when one individual errs, does everyone else receive a blanket message? We know this is not the best approach, so why does this keep happening?

Ricky and Rob also delve into the human side of miscommunication.  Our emotions, ever a double-edged sword, often weave themselves seamlessly into our dialogues, clouding judgment and disrupting clear exchanges. Then there are assumptions – we all make them, but at what cost? Plus, we discuss the dangerous ‘dance of ambiguity’, where leaving things open to interpretation can spell disaster.

Leading to Here with Michael Smith

Join us as we talk to Michael Smith, a humble lad from the North East of England who rose to become Chief Commercial Officer of a Silicon Valley medical technology company focused on saving teeth from tooth decay.  Listen as he shares why he wrote to the Home Secretary!

Michael leads the commercial side of Sonendo®, which develops and manufactures the GentleWave® System, an innovative technology platform designed to treat tooth decay by cleaning and disinfecting the microscopic spaces within teeth without the need to remove tooth structure. Michael walks us through his journey and how his dream to join the police soon shifted to the corporate world of healthcare.

In this episode, Michael shares with us the crucial roles his role models and mentors played in his personal development, preparing him for leadership. Michael shares insight and lessons behind his journey and offers many great takeaways for everyone.

If you like this type of content, please like, share and subscribe, be sure to follow us on your chosen platform to ensure you know when the next episode is out! 

Coming up next time is Neil Lloyd, who is featured in The Lawyer Magazine’s Hot 100 for 2023 and he’s not even a lawyer!  

What causes us to fear failure?

We have two primal fears: shame and death! Evolutionary strong feelings that were designed to keep us alive, but not really designed for the modern workplace, yet these fears play out strongly in our day-to-day lives.

In this episode of our mini-series on getting out of your own way, Richard and Ricky discuss how fear of failure might drive our behaviour, and not always in ways that make us more productive or easy to get on with!

What is impression management and why do we do it?

We want people to be authentic in the workplace, to show up as they are, and to be their best selves.  Not only do we want to be authentic because it helps us build trust and better relationships, but it is easier – it takes less work just to be you.

At the same time, we all want to fit it, show off our best bits and look good, so from time to time, we put effort into ensuring that others see us in the way that we want them to.

In this podcast, Rob and Paul explore another way we might ‘get in our own way’, when we start to put some much effort into managing how we are seen, we don’t have enough left in the tank to get things done.

Is perfectionism a problem or an advantage?

Rob and Paul continue this mini-series within The Question Is podcast about some of the different ways that people ‘get in their own way’.  This time we consider perfectionism. 

Could perfectionism be an advantage, or are we confusing high standards, with nothing ever being quite good enough?

Like most traits that get in our way, these habits were once useful, which is why they have become a habit.  Then, out of the blue, the very thing that was helping becomes the thing getting in the way. 

Paul and Rob explore the fine line between driving to excel and perfectionism and discuss strategies for perfectionists to stay on the right side of the line.

What is imposter syndrome (and how does it affect us)?

The feeling that you are an imposter, doing something you feel unqualified for or that you have no right to do.  Going to work every day with the feeling that this is the day when everyone will realise that you are there by mistake, and it is time for you to go. 

Surprisingly, it is a very common feeling, one that most of us will experience at some point in our working life.  In this episode of the podcast, we continue to explore the different things that we do, getting in our own way.  Richard and Paul talk about imposter syndrome / phenomenon / thoughts (it has many names), look at why it exists, share their experience of having it, and explore strategies that might help you see the feeling in a completely different light.

What happens when we have unrealistic goals?

Can you have a goal that is too big? Or too small?

In this episode of the podcast, Ricky and Rob explore how we can get in our own way when we pick goals that are either too easy or too hard.

They discuss how our belief in our ability to achieve the goal dramatically impacts how we approach it, so the best goals always fall within a ‘goldilocks’ zone of not too hard and not too easy; falling in the zone of just-right like the best porridge! Even when we have the right level of belief, that on its own is not enough. Rob and Ricky explore how the goal needs to be relevant to us, congruent with our overall priorities, before we will truly allocate the time needed to be successful.

How can I improve my confidence?

Confidence is an integral part of our own personal success.  With it we make bolder decisions, try and little harder and frame difficulties as obstacles, without it we become more cautious and only see barriers.  Not having confidence, in ourselves, the people around us or the situations we find ourselves in is one of the most common ways we get in our own way.

In this podcast, Rob and Paul explore what confidence is, and how we get it.  Do we need confidence to do the things we do, or do we get confidence from doing them?  This is the classic psychological chicken and egg…   

Why do I procrastinate when I need to get stuff done?

Ever wondered why you can find so many things to do when you have something important to get done or why social media seems more interesting than the piece of work in front of you?   

Most of us procrastinate from time to time, some of us more than others.  In this podcast, Paul and Ricky explore why we do and how it is often misunderstood (especially by those that don’t do it as much). Importantly, they explore the different strategies for tackling procrastination when it gets in the way.  

If you know someone who might find this or any of our other podcasts useful, can you do us a favour and share this with them?    You will be helping them and helping us.  Thanks

How can I improve my self-esteem?

When asked, ‘what gets in your way?’, most of us have the same answer.  Me!

However hard we try, we cannot get out of our own way.  We spend our life erecting barriers for us to them climb over, acting like a critic and sometimes even being a bully to ourselves.

This is the first of several podcasts exploring the different ways we get in our own way and looking at some simple things that any of us can do to reduce self-inflicted barriers.  Getting in your own way is perfectly normal, but you don’t have to accept it as being inevitable.

In this first podcast, Rob and Rich explore self-esteem.  How do we understand that we have self-worth in a hyperconnected world where we are asked to compare to highly edited versions of everyone else, yet we have a warts and all version of ourselves?