How to make your performance chats easy every time!

Do you know how to make your performance chats easy every time?

All managers love it when they have to give great feedback; that’s easy, providing it’s purposeful that is! However, many managers struggle to hold people accountable during routine feedback or performance meetings. Managers ruminate ahead of giving feedback, catastrophising the team member’s reactions. So they sugarcoat the message, which has no impact and, guess what, leads to no uplift in performance or change in behaviour.

There is a way to make it easier: developing a psychological contract, or as we call it, the expectations chat. This chat aims to establish how the line manager and team members can get the best out of each other, which means giving feedback. So why not agree upfront on how you do that and get the two-way permission agreed upon while there are no issues in the relationship?

In this video, we share a simple four-step process that will make every performance chat easy and straightforward every time.

Why You Need to Involve Others

You Can’t Do it Alone

Do you know why failing to involve others is a huge problem?

Well, as they say, the answer is on the inside; in this video, we share how a major client project suffered a huge delay and was almost catastrophic due to failing to involve others, neither the right people nor at the right time.

We share four essential questions and offer more than 50 reasons for how you could involve stakeholders in your project/goals.

Access your 50+ reasons to involve others here:

Copy of 50+ Reasons to Involve Others (Presentation (16:9)) by Ricky Muddimer

Posted On April 12, 2023 By Ricky Muddimer In Bias, Creative Thinking, Decision Making, Engagement, Goals, Influence, Leadership, Management, Mindset, Productivity, Stakeholder Management, Video /

How to Achieve Your Big and Complex Goals.

Do you know how to achieve your big and complex goals? How to make them easier to work on? If not, then this video is for you.

Firmly in leadership and management development, we highlight practical strategies and tips for making big and complex goals easier to achieve. Setting ambitious goals can be exciting, but it can also be overwhelming and intimidating, especially when you’re not sure where to start.

We share the umbrella goals technique used by client organisations worldwide to think, plan and communicate complex multi-part goals. Then, as with any big goal, we walk you through how to break your big goal into smaller, more manageable steps. Doing so can create a clear roadmap that will make the journey towards your ultimate goal less daunting.

By the end of this video, you’ll have another tool in your toolbox of practical strategies and tips to help you break down big and complex goals into smaller, more manageable steps. In addition, you’ll be equipped with the knowledge and confidence to tackle any goal easily and achieve your desired success.

With a burgeoning set of content on all things goals, tune into our Goals Playlist

Posted On March 1, 2023 By Ricky Muddimer In Engagement, Goals, High Performing Teams, Leadership, Management, Performance Management, Productivity, Video /

Uncover the Secret to Transforming Organisational Culture

Through Social Learning

Ever wondered how to change culture? It’s all about the choices we make in those moments of truth!

In this video, we unpack how one client used a social learning experience blended with gamification, group coaching and psychological safety to create a safe learning space. We brought together a multi-level audience to discuss how they would handle different situations. It was only when team members felt secure that they said what they really felt, exposing knowledge gaps, lack of confidence and doubts about what to do when under pressure.

Our favourite quote came from a junior team member who, in a multi-level audience of 40 people, asked “I know we all have said we’d do the right thing, but can someone tell me what that looks like?” The virtual room fell silent. This one example led to one of the most productive discussions we had.

By learning from your successes and failures, you can create a culture that is conducive to success. Learn how social learning can help you transform your organisation’s culture.

We work with organisations worldwide; in this video, we share how Lowell Financial Group used ‘What Would You Do?’, to embed the FCA Conduct Rules, helping 100% of participants feel confident to apply the rules in their job. What Would You Do? is the perfect learning solution for learning professionals looking to spice up their short-burst learning interventions.

We created What Would You Do? in response to a client looking for something different, engaging, high impact and can be run internally at a moment’s notice. We build a social learning experience that brings cross-functional groups together online or face-to-face to discuss everyday dilemmas faced in the workplace. When team members are uncertain or lack confidence, the last thing you need is them guessing or unintentionally placing your business and/or people at risk.

For more information on WWYD, click the image.

Posted On October 14, 2022 By Ricky Muddimer In Coaching, Engagement, Feedback, High Performing Teams, Management, Metacognition, Mindset, Productivity, Psychological Safety, Trust, Video /

How People Respond to Workplace Change

Are you a change agent or a manager responsible for helping people through workplace change – I imagine that means all of you!

We all respond differently to change; our attitudes and behaviours will depend on many factors. This video shares four labels to help you identify change behaviours and attitudes.

Check out this video, too; it will give you practical ways that will help you to help your people through change.

Posted On August 17, 2022 By Ricky Muddimer In Change, Engagement, High Performing Teams, Leadership, Management, Mindset, Productivity, Video /

Five Mistakes Leaders are Making

Leadership Lessons

Leadership is a lonely place; when you lead for long enough, you are likely to make mistakes; this video shares five common mistakes that leaders make, often without realising their impact.

How good a leader are you?

Test your skills now with our personal leadership assessment and get the results instantly and directly in your inbox.

What are you waiting for?

Posted On August 3, 2022 By Ricky Muddimer In Culture, Decision Making, Engagement, Goals, High Performing Teams, Leadership, Management, Mindset, Productivity, Resilience, Video /

Why Are My People Not Stepping Up?

Have you considered why your people are not stepping up?

This video is a 90-second summary of our first LinkedIn article, which asks why my people are not stepping up.

We explore how your leadership shadow can limit your people more than you ever imagined. The shadow of a leader makes it hard to step up; it feels too hard, so they don’t.

Stepping up is expected of every leader, and we hope our people follow suit, but your shadow and your behaviour get in the way.

Posted On May 13, 2022 By Ricky Muddimer In Engagement, High Performing Teams, Leadership, Management, Mindset, Psychological Safety, Trust, Video /

Motivation at work – the basic needs for a more productive team

To get a more productive team, you need an understanding of motivation at work.

This video explores the basic needs of a more productive team and how more effective motivation can help you achieve it with your team.

For more on motivation, watch this video:

Posted On May 12, 2022 By Ricky Muddimer In Culture, Engagement, High Performing Teams, Leadership, Management, Mindset, Motivation, Psychological Safety, Video /

How to Handle Politics in the Workplace

Every organisation suffers from politics in the workplace; it’s how things get done; influencing, cajoling and getting stuff done means we need to know how to handle politics in the workplace.

In this video, we share a useful, practical model from Baddeley and James; their work uses animals to describe political behaviours. The Fox, the Owl, the Sheep and the Donkey. You will learn how to spot politics in the workplace, and working with political animals is essential if you are to get things done and navigate your way through everyday business life.

Check out our most downloaded article:

Politics in the workplace: Dealing with sheep, donkeys, foxes and owls

Posted On April 15, 2022 By Ricky Muddimer In Engagement, High Performing Teams, Leadership, Management, Mindset, Stakeholder Management, Video /

12 Signs Your Culture is Broken

A quick run-through of 12 signs your culture is broken. Culture is the single biggest factor in your success, a broken culture will have a dramatic impact on productivity and results.

Peter Drucker once said “culture eats strategy for breakfast”.

We have broken the 12 signs down into these four bite-size videos; you will find three in each. The first three signs of a broken culture deal with misalignment, self-interest, and focusing on the wrong stuff. Each of the 12 signs is supported with a question or two to help you think about improving your culture.

We’d love to hear which one you’re facing right now and what impact it is having.