Five tests that accountable leaders do to achieve success
Ever wondered why some managers dodge those awkward performance conversations—and what to do about it?
In this lively chat, Graham Field and Ricky Muddimer dive into the art and science of giving effective feedback that sparks real change.
They walk through seven critical tests to pinpoint the root causes of underperformance, including:
- The Expectations Test – Set the ground rules upfront on how (and when) feedback is shared.
- The Holy Trinity Test – Ensure crystal-clear goals, a genuine understanding of “why it matters,” and confidence in what’s possible.
- The Underperformance Test – Spot gaps in knowledge, skills, environment/tools, or mindset.
- The Competence Test – Move beyond “tick-box” training and guard against the Ebbinghaus Effect by reinforcing learning fast.
- The Psychological Safety Test – Create a culture where people feel safe asking for help and receiving honest feedback.
If you’re a middle manager, C-suite executive, or HR professional responsible for leadership development, you’ll pick up practical tips you can use immediately. Grab a coffee, sit back, and learn how to have those tough chats that lead to better performance and stronger teams.
